Policies and Procedures
WE CARE ABOUT YOU
Ensuring the best professional practice on and off the field
At CM Sports we are committed to the duty of care to safeguard and promote the welfare of children, protect your personal information and provide a service to the highest standards on and off the field.
We endeavour to ensure our practice reflects our statutory responsibilities, government guidance and complies with the best professional practice. The business does not take personal liability for any personal injury whilst participating in any physical activity – risk assessments are available upon request’
Please see below for our policies and procedures.
CM Sports Health and Safety Policy
CM Sports Safeguarding Child Protection Policy and Procedures
CM Sports Administering Medicine Policy
CM Sports Missing Child Policy
CM Sports Uncollected Child Policy
CM Sports Acceptable Use of Mobile Devices & Cameras
CM Sports Risk Assessment Policy
CM-Sports-Complaints-Procedure
CM Sports Equality, Diversion and Inclusion Policy
CM Sports Safer Recruitment Policy
Critical Incident Policy & Procedure
Violence and Aggression Policy
Wellbeing (Mental Health) Policy
Safeguarding Children and Vulnerable Adults Protection Policy
Equality, Diversity and Inclusion Policy
Refunds
updated 1/09/22
If a customer wishes to cancel a holiday course booking, CM Sports will credit the course price providing we have been notified of the cancellation 48 hours before the start of the course.
We are happy to credit your CM Sports account for any cancelled Holiday Course bookings.
We are happy to issue a refund/credit for any After School Club cancelled within a 2 week ‘trial’ period.
If cancellation of any After School Club has been made by the school, government, or are due to circumstances beyond our control we will be unable to issue a refund.
If a payment has been made by a tax free childcare voucher, we are unable to offer a monetary refund into a bank account. We are however able to offer CM Sports credit towards any future childcare.
Please contact the office on 02392 987 881 or email payments@cm-sports.co.uk